We understand the importance of receiving your orders in a timely and secure manner. Our shipping policy is designed to provide you with the information you need to make informed decisions about your purchases.
- Processing Time: After placing your order, our skilled team begins crafting your custom-made and personalized pieces with the utmost care and precision. Please allow up to 7 business days for order processing before your items are ready to be shipped. Please note that shipping time may vary according to your purchased item.
- Shipping Methods: We offer standard shipping options to cater to your specific needs. After placing your order, if you want to choose different shipping methods, including standard, express, and any other relevant options, please contact us from info@nadaofficial.com.
- Shipping Costs: Standard shipping is free for the local purchases. Other shipping costs are calculated and may vary depending on the shipping method you choose and your delivery location.
- International Shipping: We take pride in offering international shipping to make our unique creations accessible to customers around the world. International shipping rates and estimated delivery times may vary based on your destination. Please note that customers outside of your country may be responsible for any applicable customs duties or import taxes.
- Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment as it makes its way to you.
- Delivery Times: Estimated delivery times vary based on the shipping method chosen and your location. Please keep in mind that delivery times may be impacted by factors such as customs processing, local holidays, or unforeseen circumstances.
- Order Confirmation: You will receive an order confirmation email after successfully placing your order. If you do not receive a confirmation email within a reasonable time, please check your spam folder or contact our customer support team at info@nadaofficial.com .
- Address Accuracy: To ensure the successful and timely delivery of your order, please verify that the shipping address you provide is accurate and complete. We cannot be held responsible for delayed or undeliverable packages due to inaccurate address information.
- Lost or Damaged Items: While we take all necessary precautions to ensure your order reaches you in perfect condition, if your order is lost or arrives damaged, please contact our customer support team promptly at info@nadaofficial.com so that we can assist you.
We’re committed to delivering your unique pieces with care and efficiency. If you have any questions or require additional information regarding your order or shipping, please don’t hesitate to reach out to our customer support team. We’re here to provide you with a seamless and personalized shopping experience.
Thank you for choosing Nada.